FAQ

To open a wholesale account with us, please fill out and submit the ‘Wholesale Account Application’ form located on the main page of our website.

We will send you an invitation email to access our B2B website at asung.ca. To set up a new password, please click on the link in the email. This will enable you to access our B2B website.

A Proof of Your Business (If not already attached to registration form):

To help us complete your registration process and provide you with better prices, we kindly request that you provide us with a proof of your business, such as a business license or certificate of incorporation. Please email a copy of your business license or certificate of incorporation to info@asung.ca at your earliest convenience.

1. Online Order Submission

2. Order Process

We aim to process your orders within 1 ~ 2 business days and will notify you as soon as your order is ready for pickup or shipping. In some cases, processing may take longer than 2 business days.

3. Payment

For your initial order, we accept e-transfers to caleb@asung.ca

If you would like to pay with a credit card for subsequent orders, please let us know. We will email you a pre-approved credit card authorization form.

Simply fill out the form and send it back to us to set up the credit card payment method.

4. Shipping or Pickup

We offer two options for receiving your orders. You can pick up your order at our location near Highway 401 and Jane Street between 9am and 4:30pm from Monday to Friday. Alternatively, we can arrange for shipping on your behalf with our shipping partners. We will add the best rate for single shipments to your order total and notify you just before shipping. You can pay for your order upon pickup or prior to shipping.

If you have any questions or concerns, please don't hesitate to reach out to us at info@asung.ca, through WhatsApp, or by calling us at 416-792-2298. We are always here to help.

Thank you for choosing us as your beauty supply distributor, and we look forward to doing business with you!